If you subscribe to BombBomb email service, you can easily push your CINC leads over to BombBomb and have their engagement with your emails flow back into CINC.
FAQs are answered at the end of this article.
1. Find your BombBomb API Key
Navigate to "My Account"
Select "Integrations" on the left and then copy the "My API Key"
2. Paste the API Key into CINC
Navigate to "Profile & Settings" in the top right corner.
Click on the Integrations tab and paste the API Key into the "BombBomb Integration" box.
Broker level users can select if you want all CINC leads to flow into BombBomb or if you want only leads assigned to you to flow into BombBomb.
Don't forget to hit "Update"!
Once the integration is set up your leads will be added to BombBomb in a new list called "CINC Leads"
When a lead opens an email, watches a video, or is added to the list, a note will be placed on the contact record in CINC.
What lead information is pulled into BombBomb?
- Physical Address
- Lead Status
- Creation Date
Is every lead pulled into BombBomb?
Currently only Unworked and InProgress leads that have a valid email AND are subscribed to email in CINC will be added to the CINC list.
We will pull past leads that meet this criteria, and any new leads as they come in.
What if a lead unsubscribes?
Since both platforms are separate, leads will only be unsubscribed from the specific source that they select.
Can I sort leads in CINC by BombBomb activity?
Not just yet. But you can see activity in the Activity Feed on the right.
If a lead updates their contact information, will that automatically update in BombBomb?
No. We only pull in lead information once, so if a lead updates contact info, you'll need to update it in BombBomb manually.
Can Agent level users set this up?
Yes, currently Agent Level users can set up the integration, but only leads they are assigned to will integrate.
If a lead is reassigned in CINC, will it update in BombBomb?
Not right now, but this is something the team is working on adding.