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How To Use the VOIP Auto Dialer Follow

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    Justin Watson

    I have an ISA working my platform and using VOIP, will he need to single dial each of the numbers Ive saved with a tag. Example: ISA to call all my "Hot Hot Hot" tagged leads. Half of the are verified and half are not for whatever reason. He needs to single dial each unverified?

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    Jennifer Rice

    Hi Justin,

    Due to an update on the rules regarding calling verified or unverified leads using the VOIP Dialer, unverified leads can be loaded into the call cue just like your verified leads. During an active Dialer session, your CINC system will now automatically pause the Dialer at the unverified leads in the cue. The ISA will simply click to resume the dial to the unverified prospect/client and the Dialer session will resume.

    Hope this helps! If you have any other questions please call or email CINC Support at 855-246-2717 or support@cincpro.com

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