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Behavioral Messaging and FAQ Follow

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    Tammi Knapp

    It would be really helpful if the message that we sent a lead was included in their reply.  Some times I get a random "yes" back from a lead and I have no idea what they are replying to.

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    Ivan Smith

    Is there a way to just have emails sent for the behavioral messaging? We were getting a lot of people that were unsubscribing when texts were sent and texting us back to take them off their list.

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    Joshua Lowe

    Currently, there is not a way to just have email sent.  Texting usually has a much higher response even if you get a negative answer. You are way more likely to get to those few positive answers that lead to a deal with texting.  That is why we text first and email second if the number is invalid or unsubscribed.  If you are seeing there is a particular message that people are unsubscribing from, you can disable that behavioral message. 

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