There are several different ways to access the Communication Tools available on the CINC Agent Mobile App.
Through CINC Agent you can send a:
- Plain Text Email - Email that contains just text
- HTML Email - Email contains text and the ability to attach properties
- SMS - Send a text message
- Video Text - Create and attach a quick 20 second video to personalize your text message
Just like the desktop version of CINC, you can include dynamic tags in your outbound communication and utilize any Text or Email Templates to simplify composing your messages. All communication sent on the CINC Agent App will be tracked within the system.
The article below will demonstrate how to send an individual email or text to leads in your system while on the go.
Pick whichever workflow works best for you!
Send communication from the Lead's Dashboard Page on the CINC Agent App
Send Communication from the Lead's Profile on the CINC Agent App
From the Lead Profile there are 3 ways you can communication.
- Contact Lead Button
- Select the Cell Phone number
- Select the Email Address
Send Communication directly from your CINC Inbox